New data shows OpenAI gaining enterprise share on Anthropic, but the swing itself reveals how unstable corporate AI spending really is.
New usage data indicates OpenAI is gaining ground on Anthropic among business users, reversing some of the enterprise momentum Anthropic built with developer-focused customers. Businesses appear willing to switch labs each time a new model drops, rather than committing long-term.
That volatility cuts against the narrative both companies have sold investors: sticky, expanding enterprise contracts that justify massive valuations. If customers are this willing to flop between vendors, retention assumptions embedded in growth forecasts look shakier than reported.
For buyers, this is leverage: switching costs are lower than labs want you to believe, so multi-vendor strategies and short contract terms make sense right now. For investors, low stickiness undercuts the case for premium valuations built on recurring enterprise revenue.
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